Privacy Policy

1. Information We Collect

We collect information to provide, run, and optimize our gold valuation services. This includes:

• KYC & Identification: Customer names, ID proofs (scanned via OCR), and contact coordinates.
• Valuation Data: Ornament type, gross weight, net weight, purity (carats), and computed valuation amounts.
• Usage & Device Metrics: IP addresses, browser agent, access times, sync status, and platform interaction logs.

2. How We Use Your Information

The collected information is utilized for specific business operations:

• To calculate gold valuations, loan-to-value ratios, and generate detailed valuation reports.
• To synchronize gold rate indexes in real-time.
• To audit system transactions, log activities, and track EMI installment flows.
• To verify the authenticity of users and secure user login endpoints.

3. Data Sharing & Third-Party Services

We do not sell your personal data. We share valuation and customer reports with integrated banking partners and financial institutions explicitly selected by you to proceed with gold loan originations or sync queries. We may also share information to comply with legal requirements, verify security vulnerabilities, or protect the integrity of the platform.

4. Security of Your Data

The security of your information is a top priority. We employ industry-standard secure socket layers (SSL/TLS), database encryption mechanisms, and secure authorization cookies to protect data from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is 100% secure.

5. Your Rights & Access

Authorized users and administrators can review their processed valuation logs and activity audits directly in the dashboard interface. You can request updates to inaccurate records, request deletion of specific customer intakes, or export valuation data in digital formats by contacting your platform administrator.

6. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date. Continued use of our platform after such modifications constitutes acceptance of the new terms.