Quickstart

This page takes you from your first sign-in to a valuation certificate you can hand to a customer. It takes about ten minutes.

You do not need to configure anything first. A brand-new shop can price a valuation on day one with no gold rate set, no bank added and no customers on file — GOLD PRO fills each of those gaps as you go. Core concepts explains the model behind what you are about to do, but you do not need it to finish this page.

Before you start

You arrive here already holding a login. Shops do not sign themselves up.

The form at /register-business is a request, not a registration. It records your name, business name, email and phone, notifies our onboarding team, and creates nothing else — no shop, no account. A super admin reviews it, provisions your shop, and passes your email address and a temporary password to you directly. Credentials are never sent automatically, so expect them by phone, in person, or in a message from whoever set you up.

If you do not have a password yet, that is the step that is missing. Everything below assumes you have one.

Your shop is provisioned onto a trial plan at the same time. See Billing and plans for what it includes and when it ends.

Sign in

Go to /login, enter your Work Email and Password, and select Sign In. Staff sign-in is email and password only — there is no OTP for staff and no sign-in link. Your customers do sign in with an emailed OTP, but they use a separate portal on your own subdomain: see Customers and KYC.

Four rules govern staff sessions:

If you are ever bounced back to the login page with a notice about another device, that is the second rule. One browser and one app at a time, per person. See Staff and roles.

A tenant admin lands on the dashboard with a product tour and a Get started card. Both are optional and neither blocks anything.

Create the valuation

Open Gold Valuation > New Valuation. The form has three steps — Borrower, Ornaments, Terms & Summary — and each is validated before the next unlocks. You can move back and forth freely.

Step 1 — Borrower and bank

The form opens in gold loan mode, which asks for a bank and, later, loan terms. The other mode produces a certificate with no bank, no loan terms and no repayment schedule.

Select Bank — pick a partner bank, or choose Other (Add New) and type a name. A typed name is matched against the shared bank catalog and your own banks ignoring case and punctuation, so a near-duplicate resolves to the bank that already exists instead of creating a second one. A genuinely new name becomes a bank belonging to your shop when you save.

Select Borrower — search by name or phone. For a walk-in with no record, choose Other (Add New) and enter a name and phone; the customer is created when you save, with status New. Scan KYC reads a name, phone and address off a photo of an ID card and fills the fields for you. It counts against your plan's monthly scan allowance.

If the phone already belongs to a borrower you are told to select them from the list instead. If that borrower is archived you are told to reactivate them from Customers first — archived borrowers are hidden from the picker, so "select them from the list" would be impossible advice.

The Rate Per Gram panel shows the 24K, 22K and 18K rates per gram this valuation will price at. If the bank you selected has its own rate configured you get a choice between today's live market rate and the bank's rate, and the basis switches to the bank's rate automatically — a report going to a bank is normally priced at that bank's rate, which trails the market. See Gold rates.

Step 2 — Ornaments

Add one row per item. Add Ornament adds a row; Scan Receipt to Auto-fill reads a purchase receipt and fills in several at once.

Qty does not multiply the weights. A row of four identical bangles weighing 40g in total means 40g, not 160g. Weigh the set together and enter the combined figure.

Each row prices at Net × the rate per gram for its purity, and shows its pure gold (fine) weight and its estimated value as you type.

Purity Check records how you tested — Touchstone, XRF Machine, Acid Test, Hallmark, Gravity Check — and you can tick more than one. Purity verified is your attestation that you checked. Two photos per ornament are optional and worth taking; they are attached to the certificate as evidence.

Step 3 — Terms and summary

Your own name fills Appraiser Name and cannot be changed. The certificate names whoever created it.

The Repayment Breakdown shows what the borrower owes: principal, plus simple interest over the tenure, plus your fee. With no schedule selected it collapses to a single bullet repayment and accrues interest for a full year, because the rate is quoted per annum.

Select Save Valuation. Every figure you were shown is recomputed on the server from the weights and the rate before anything is stored, so the saved amounts cannot drift from the preview — and no client can dictate a price.

If you are offline the valuation is queued on the device and syncs when you reconnect. A retry cannot duplicate it.

Download the certificate

Saving opens the valuation. Under Export & Send, Preview PDF opens the certificate in a window and Download PDF saves it. That is the finish line: a certificate carrying your logo, the customer's details, every ornament, the rate applied and the final calculation.

A saved valuation cannot be edited or deleted. You can still attach the two evidence photos (GOLD LOAN ENVELOPE and CUSTOMER ACKNOWLEDGEMENT), issue a gold receipt, and manage the repayment schedule — but the weights, the rate and the amounts are fixed at save time. If one is wrong, value it again.

The certificate you download and the certificate that gets emailed are produced by two different generators and do not look alike. Only the emailed one prints the live and bank rates per gram side by side and applies the invoice footer, terms and GSTIN from Personalization. To see what a bank will actually receive, send it to yourself.

Send it to the customer or the bank

The two dispatch checkboxes on Step 3 — Send PDF Valuation Certificate to Customer and Notify and send Certificate to Partner Bank — do not send anything. Ticking them writes a line to the server log and nothing more. Every real dispatch happens from the buttons below, after the valuation is saved.

On the valuation page:

For Send Bank Email, choose the Branch / Manager the report is going to. The address resolves in one order: the selected branch's manager email first, then the bank's catalog default, and if neither exists the send is skipped. Add your branches under Admin > Banks & Branches — a bank with no branch has nowhere to send. See Banks and branches.

Sending also records which branch the report went to, on the valuation itself.

What to set up next

None of this blocked your first valuation and none of it blocks the next one. The Get started card on your dashboard tracks it, derived live from real data — delete your last branch and that item un-ticks itself.

Next: Core concepts for the model underneath, Running a valuation for the full workflow, Gold rates for pricing, EMI tracking for repayments, and the API overview if you are integrating.